Refund Policy

Refund PolicyThank you for shopping at HerbyShe.com All items are made to order and produced specifically for each customer. Due to our made-to-order process:

• All sales are final.
• No refunds, cancellations, or returns are accepted for any reason.
• We do not offer exchanges or store credit.

Please carefully review product descriptions, sizing guides, and images before purchasing.Shipping & Lost PackagesHerbyShe.com is not responsible for lost, stolen, or damaged packages once they leave our facility. If your order is lost during transit, you must file a claim directly with USPS. We do not provide refunds or replacements for lost shipments. You are responsible for pursuing any claims with the carrier.By placing an order on HerbyShe.com, you agree to this policy.If you have any questions, please contact us before ordering.— The HerbyShe Team